"Door to door shipping agent" refers to a freight forwarder who provides door-to-door shipping services.

　　Door-to-door transportation service is a whole logistics transportation mode from the shipper's door to the consignee's door. Freight forwarders play an important role in this process, mainly providing the following services:

　　Goods Collection : The freight forwarder will arrange personnel to collect the goods at the place specified by the shipper (usually the shipper's warehouse or door). They will check the quantity of the goods, packaging, etc., to ensure that the goods meet the shipping requirements.

　　Transport mode selection and planning : According to the characteristics of the goods (such as weight, volume, nature), transport time requirements and cost budget, for customers to choose the most suitable mode of transport, which may include sea, air, land or multimodal transport, and plan a detailed transport route and plan.

　　Management in the transportation process : During the transportation of goods, freight forwarders will track the dynamics of the goods throughout the process, and timely feedback to customers about the location of the goods, transportation status and other information. They also maintain close communication with transportation companies (such as shipping companies, airlines, trucking companies, etc.) to coordinate and solve various problems that may occur during transportation, such as flight delays, traffic jams, damage or loss of cargo, etc.

　　Customs Declaration and Clearance Services : When goods cross national borders, complex customs declaration and clearance procedures are required. Freight forwarders are familiar with customs regulations and procedures of various countries, and can prepare relevant customs declaration documents on behalf of customers, such as invoices, packing lists, bills of lading, etc., and declare to the customs. In the destination country, they will also assist with customs clearance procedures to ensure that goods can be smoothly passed through customs inspection and released quickly.

　　Last mile delivery : After the goods arrive at the destination, the freight forwarder will arrange the goods from the port, airport or freight station and other transportation hubs, by truck, express delivery, etc., to the gate designated by the consignee. During the delivery process, they will ensure the safety and integrity of the goods, contact the consignee in a timely manner, and coordinate the delivery time and location.

　　For example, a company that wants to ship a shipment of products from China to a customer in the United States chooses a door-to-door freight forwarding service. Freight forwarder first to the warehouse of the enterprise to collect the goods, and then according to the situation of the goods and customer requirements, choose a combination of sea and land transportation. During the transportation process, the freight forwarder tracked the location of the cargo in real time and dealt with the shipment delay caused by the storm at sea in a timely manner. After the goods arrive at the U.S. port, the freight forwarder quickly handles customs clearance procedures and arranges trucks to deliver the goods to the customer's designated office location, completing the entire door-to-door transportation process.